COOKIES POLICY
AIM OF THIS COOKIES POLICY
In compliance with the provisions of article 22 of Law 34/2002, of July 11, on Information and Electronic Commerce Services, the intention of this document is to inform you of the policy for the use of data storage and retrieval devices in terminals (hereinafter cookies) by CONSUM, S. COOP. V. (hereinafter CONSUM) in its capacity as provider of information services through this website www.consum.es (hereinafter “the Site or Website”) so that you can decide whether or not to authorise the use of cookies on the terminal equipment that you use to browse the site.
WHAT ARE COOKIES?
Cookies and/or data storage and retrieval devices on terminal equipment (hereinafter cookies) are files or text files that a web server downloads and stores on your computer / smartphone / tablet (hereinafter computer) when you access certain web pages to store and retrieve information about what you have browsed using said equipment. That is why cookies can store information about your computer or about your browsing history on the websites you have visited.
In short, cookies are a message sent by the CONSUM server, to the computer from which you are browsing the internet, consisting of text files that are stored in your computer’s memory and which collect information regarding the page you visit, the Internet connection time, and other data depending on the type of cookie.
Cookies are sent to our server every time you enter our website. However, in general, cookies can not read data stored on your computer or read cookie files created by other providers.
TYPES OF COOKIES:
- ACCORDING TO THE MANAGEMENT ENTITY
- Own cookies: These are those that are sent to your computer from our own computers or domains and from which we render the service you request.
- Third party cookies: These are sent to your computer from a computer or domain that is not managed by us, but by another collaborating entity. This includes, for example, those used by social networks, or external content such as Google Maps.
- ACCORDING TO THE AMOUNT OF TIME THE SESSION REMAINS ACTIVATED
- Session Cookies: These refer to temporary cookies that remain in your browser’s cookie file until you leave the web page, so none is recorded on your computer’s hard disk. The information obtained through these cookies serves to analyse traffic patterns on the web. In the long run, this allows us to provide a better experience and to improve the content and facilitate its use.
- Persistent Cookies: These are stored on the hard drive and our website reads them every time you make a new visit. A permanent website cookie has a specific expiration date, after which it will stop working. These cookies are generally used to facilitate purchase and registration services.
- ACCORDING TO ITS PURPOSE
- Technical Cookies: This refers to those necessary for navigation and the proper functioning of our website. They enable us, for example, to control the traffic and communication of data, to accede to restricted access parts, to carry out the process of buying an order, use security features, store contents in order to be able to broadcast videos, or share contents through social networks.
- Personalization Cookies: This refers to cookies that allow you to access the service with predefined characteristics based on a series of criteria, such as the language, the type of browser through which the service is accessed, the locale from which you access the service, etc.
- Analysis cookies: This refers to cookies that allow us to quantify the number of users and thus carry out the statistical measurement and analysis of the users’ use of the services provided. For this, we analyse his/her browsing history on our website in order to improve the products and services that we offer.
- Advertising Cookies: These refer to those that allow the most effective management of the advertising spaces that may be included in our web page.
- Behavioral Advertising Cookies: These cookies store user behavior information obtained through continuous observation. Thanks to them, we are better informed about our Users’ internet browsing habits and can show advertising related to their browsing profile.
WHICH COOKIES DOES CONSUM USE ON THIS WEBSITE?
Below you can see the cookies used by the website, the provider, expiry date, as well as a description of the purpose.
The cookies that are installed on the CONSUM website do not collect personal data. The following are the “Cookies” used on this website:
| NAME | DOMAIN | HOLDER/PROVIDER | EXPIRES AFTER: | DESCRIPTION | TYPE |
| hide-policy-alert | www.consum.es | own | 1 month | Displays the cookie policy notice on our website. | Technical/ From session |
| _gat | .consum.es | Third parties/Google Analytics | 2 years | Used to collect information about the use of the site by visitors. These cookies collect information anonymously, including the number of site users, and the most visited content. | Analytics |
| _ga | .consum.es | Third parties/Google Analytics | 2 years | Analytic cookie whose purpose is to identify users. The first time a user enters the website through a browser this cookie will be installed. When this user re-enters the web with the same browser, the cookie will consider that it is the same user. Only in the event that the user changes his/her browser will he/she be considered another user. | Analytics |
| __utmz | .consum.es | Third parties/Google Analytics | 6 months | Stores the traffic source or campaign that explains how the user got to the site. The cookie is created when the JavaScript library is run and is updated every time data is sent to Google Analytics. | Analytical/ persistent
|
| __utmt | .consum.es | Third parties/Google Analytics | 10 min | This cookie belongs to Google Analytics. It is used to collect information about the use of the site by visitors. These cookies collect information anonymously, including the number of users of the site, and the most visited content. | Analytical/ persistent |
| __utmc | .consum.es | Third parties/Google Analytics | At the end of the browsing session | This cookie is used to record the browsing time. It checks whether the session should be kept open or a new session should be created. It is automatically deleted when you switch websites or close your browser. | Analytical/ persistent |
| __utmb | .consum.es | Third parties/Google Analytics | 30 min | This cookie is used to find out the browsing time. It records the arrival time to the page. It expires 30 minutes after the last pageview registration. The cookie is created when the JavaScript library is run and there is no __utmb cookie. | Analytical/ persistent |
| __utmv | .consum.es | Third parties/Google Analytics | 2 years | This cookie belongs to Google Analytics. It is used to collect information about the use of the site by visitors. These cookies collect information anonymously, including the number of site users, and the most visited content. | Analytical/ persistent |
| __utma | .consum.es | Third parties/Google Analytics | 2 years | This cookie is used to count how many times a user visits the site. It also records when he/she first and last visited the web. It expires 2 years after the last update. The cookie is created when the JavaScript library is run and there is no __utma cookie | Analytical/ persistent |
| JSESSIONID | www.consum.es | Propia/ Consum/J2EE | At the end of the browsing session | This technical cookie is a session identifier provided by the server. It is used to identify a user who is logged on to our website and to enable us to offer them the content that they require. They are used to manage sessions in J2EE web applications under HTTP protocols. | Technical |
| GUEST_LANGUAGE_ID | www.consum.es | Propia | 1 year | Stores the User’s selected language for the portal. | Functional |
| COOKIE_SUPPORT | www.consum.es | Propia | 1 year | This cookie allows us to know if you have already been shown the cookie policy notice on our website, so as not to show it again. | Technical |
| id | .doubleclick.net | Third parties | 2 years | Obtains browsing information, measures and analyses the audience. More info on Google Inc. | Analytical |
| test_cookie | .doubleclick.net | Third parties/DoubleClick | 15 min | Obtains browsing information, measures and analyses the audience. | Analytical |
| PREF | .google.es | Third parties | 52 days | The purpose of this cookie is to ensure safe browsing. This cookie can store your preferences and other information, for example, your preferred language. | |
| __utma | .consum.es/mundoconsum | Third parties/Google Analytics | 2 years | This cookie belongs to Google Analytics. It is used to collect information about the use of the site by visitors. These cookies collect information anonymously, including the number of site users, the most visited content, etc. | Analytical/ persistent |
| __utmb | .consum.es/mundoconsum | Third parties/Google Analytics | 30 min | This cookie belongs to Google Analytics. It is used to collect information about the use of the site by visitors. These cookies collect information anonymously, including the number of site users, the most visited content, etc. | Analytical/ persistent |
| __utmc | .consum.es/mundoconsum | Third parties/Google Analytics | At the end of the browsing session | This cookie belongs to Google Analytics. It is used to collect information about the use of the site by visitors. These cookies collect information anonymously, including the number of site users, the most visited content, etc. | Analytical/ persistent |
| _utmv | .consum.es/mundoconsum | Third parties/Google Analytics | 2 years | This cookie belongs to Google Analytics. It is used to collect information about the use of the site by visitors. These cookies collect information anonymously, including the number of site users, the most visited content, etc. | Analytical/ persistent |
| __utmz | .consum.es/mundoconsum | Third parties/Google Analytics | 6 months | This cookie belongs to Google Analytics. It is used to collect information about the use of the site by visitors. These cookies collect information anonymously, including the number of site users, the most visited content, etc. | Analytical/ persistent |
| mundoconsum_cookies | .consum.es/mundoconsum | Propia | 1 year | This cookie allows us to know if you have already been shown the cookie policy notice on our website so as not to show it again. | Technical |
| GEUP | .youtube.com | Third parties/ YouTube | 2 years | This cookie belongs to YouTube. When you see embedded YouTube content on our site, YouTube may create cookies that do not belong to consum.es. For more information, you can consult YouTube’s legal policy at www.google.com/policies. | |
| PREF | .youtube.com | Third parties/ YouTube | 2 years | This cookie belongs to YouTube. When you see embedded YouTube content on our site, YouTube may create cookies that do not belong to consum.es. For more information, you can consult YouTube’s legal policy at www.google.com/policies. | |
| VISITOR_INFO1_LIVE | .youtube.com | Third parties/ YouTube | 8 months | This cookie belongs to YouTube. When you see embedded YouTube content on our site, YouTube may create cookies that do not belong to consum.es. For more information, you can consult YouTube’s legal policy at www.google.com/policies. | |
| YSC | .youtube.com | Third parties/ YouTube | At the end of the browsing session | This cookie belongs to YouTube. When you see embedded YouTube content on our site, YouTube may create cookies that do not belong to consum.es. For more information, you can consult YouTube’s legal policy at www.google.com/policies. | From session |
| PHPSESSID | www.consum.es | Own | At the end of the session | This cookie identifies your session only during your visit to the site. This cookie is automatically activated when the user enters the site and expires at the end of the browsing session. Its purpose is to control the User’s session. Necessary for navigation and the proper functioning of our website. | From session |
| JSESSIONID | www.consum.es/consum-theme | Own | At the end of the session | This technical cookie is a session identifier provided by the server. It is used to identify a user who is logged onto our website, to be able to offer them the content that they require. | Technical/from Session |
| CAKEPHP | planificador.consum.es | Own | At the end of the session | From session | |
| __utmt | .consum.es/mundoconsum | Third parties/Google Analytics | 10 min | This cookie belongs to Google Analytics. It is used to collect information about the use of the site by visitors. These cookies collect information anonymously, including the number of site users, and the most visited content. | Analytical/ persistent |
| Remember Checked On | twitter.com | Third parties/Twitter | 10 years | ||
| APISID | Google.es | GOOGLE.ES | In 2 years |
When you create or log onto a Google account, the cookies are stored in the PREF, NID, HSID, APISID, SID, SSID, SAPISID, GAPS, LSID, BEAT, ULS, on your computer in order to remain connected to your Google account when visiting your services again. |
Functional |
| CONSENT | Google.es | GOOGLE.ES | In 22 years | Functional | |
| GoogelAccountsLocale_Session | www.google.es | GOOGLE.ES | Session | Funcional | |
| HSID | Google.es | GOOGLE.ES | In 2 years | Functional | |
| NID | Google.es | GOOGLE.ES | In 5 months | Functional | |
| OGPC | Google.es | GOOGLE.ES | In 30 years | Functional | |
| S | Google.es | GOOGLE.ES | Session | Functional | |
| SAPISID | Google.es | GOOGLE.ES | In 2 years | Functional | |
| SID | Google.es | GOOGLE.ES | In 2 years | Functional | |
| SSID | Google.es | GOOGLE.ES | In 2 years | Functional | |
| _hjClosedSurveyInvites | www.consum.es
.consum.es/mundoconsum |
Third parties/Hotjar | 1 year | Its purposes are described in the Hotjar Cookies page. | Analytical |
| _hjDonePolls | www.consum.es
.consum.es/mundoconsum |
Third parties/Hotjar | 1 year | Its purposes are described in the Hotjar Cookies page. | Analytical |
| _hjMinimizedPolls | www.consum.es
.consum.es/mundoconsum |
Third parties/Hotjar | 1 year | Its purposes are described in the Hotjar Cookies page. | Analytical |
| _hjDoneTestersWidgets | www.consum.es
.consum.es/mundoconsum |
Third parties/Hotjar | 1 year | Its purposes are described in the Hotjar Cookies page. | Analytical |
| _hjMinimizedTestersWidgets | www.consum.es
.consum.es/mundoconsum |
Third parties/Hotjar | 1 year | Its purposes are described in the Hotjar Cookies page. | Analytical |
| _hjIncludedInSample | www.consum.es
.consum.es/mundoconsum |
Third parties/Hotjar | 1 year | Its purposes are described in the Hotjar Cookies page. | Analytical |
Last updated: 29/06/2018
In any case, and in relation to the cookies listed and described above, the user can configure the browser options installed on his/her computer to enable or disable the storage of cookies, or configure their removal. To do this, you must visit or access the sites of each provider indicated in the previous table.
The user is hereby informed that the deactivation or elimination of the installation and use of cookies may lead to certain services and contents on our website becoming limited or inactive, which may prevent you from enjoying said services and contents. CONSUM is not responsible for the content and veracity of the policies regarding terms & conditions of use and privacy of third parties, included in these conditions through the links and links published in this policy.
HOW THE USER AUTHORISES AND CONSENTS TO THE USE OF COOKIES
In relation to the use of cookies on this website that we have described in the previous section, the user is informed that he/she authorises and consents to its use through the following forms or modalities:
- a) By ticking the “do not show this message again” box indicated in the information banner that appears at the bottom of the website in the first layer of information. You may also accept the use of cookies by browsing the site when you click or press a tab anywhere on the site. In these two ways, you will be expressing your consent so that CONSUM can host and use the types of cookies that have been described in the previous section, in the device from which the user browses.
However, the user is warned that, despite the initial acceptance of the use of cookies, you may revoke your consent to the use of cookies on this website at any time, removing cookies from your computer and configuring your browser to disable them. The revocation will not have retroactive effects and the user is also informed that, in such case, certain services and contents of this website could be inaccessible which may prevent you from enjoying such services and contents (such as correctly identifying yourself, accessing the member-client area and so on).
- b) In addition, where technically possible and effective, the consent of the user to accept the treatment of cookies will be understood to have been facilitated by the configuration that the user has made of the browser or of other applications to navigate through the site admitting the use of cookies .
The user must take into account that his/her authorisation for the use of cookies will be valid for any CONSUM site since the login on a CONSUM website is valid for navigation between all sections and associated websites.
HOW CAN THE USER DEACTIVATE OR DISABLE THE USE OF COOKIES?
The user has the option to stop accepting the use of cookies and data storage and retrieval devices at any time through his/her browser, or to stop accepting them every time he/she starts a browsing session on our website.
Most browsers allow you to change your cookie settings and data storage and retrieval devices. These settings are usually found in ‘options’ or ‘Preferences’ in the user’s browser menu.
The user is then shown the steps to take to access the cookies configuration menu and, where appropriate, private browsing in each of the main browsers:
Google Chrome
- In the configuration menu, select “show advanced settings” at the bottom of the page
- Select the “content settings” key in the privacy section
- The section at the top of the page that appears gives you information about cookies and allows you to set the cookies you want. It also allows you to delete any cookie you have stored at that time.
Mozilla Firefox
- From the Tools menu, select “options”
- Select the privacy label in the options box
- From the drop-down menu choose “Use custom settings for history”. This will display the cookies options and you can choose to activate or deactivate them by checking the corresponding box.
Internet Explorer 6+
- In the Tools menu, select “Internet Options”
- Click the privacy tab
- You will see a scrolling cursor to configure privacy that has six positions that allow you to control the amount of cookies that will be installed: Block all cookies, High, Medium High, Medium (default level), Low, and Accept all cookies.
Safari browser
- In the configuration menu, select the “preferences” option
- Open Privacy Tab
- Select the option you want from the “block cookies” section.
All other browsers
If you would like information on how to manage cookies through other browsers, please consult your documentation or help files.
However, the disabling of the cookies could modify the operation of the website and impair its functionality. Consult your browser instructions and manuals to expand this information.
By browsing this website, the user consents and accepts the use of cookies in the form described above.
PERSONAL DATA PROTECTION
Cookies are text files that a web server downloads and stores on the user’s computer when accessing certain web pages to store and retrieve information about the navigation that the user makes from that computer but, as a general rule, do not collect data of a personal nature.
UPDATING
Occasionally we will update this Policy and Terms & Conditions for cookies and data storage and retrieval devices. Any modification of these conditions will be published on this website. From the moment that CONSUM brings the new Terms & Conditions to the user’s knowledge through their publication on our website, these Terms & Conditions will be applicable replacing those previously published. It is the responsibility of the user to periodically access these Terms & Conditions published on our website in order to be aware of the latest version at all times.
APPLICABLE LEGISLATION AND JURISDICTION
These general Terms & Conditions are governed by Spanish law and for any litigation that may derive from its interpretation and/or application, with waiver of any other jurisdiction, the matter will be submitted to the Courts and Tribunals of the City of Valencia.
CONTACT US
The user is informed that CONSUM will be happy to receive any comments that you may want to make, any suggestions that you may wish to provide or any queries that you may send us in relation with this cookies policy. To do so, or if you have any queries, you can contact us by e-mail at: atencionalcliente@consum.es